Sales Policy

Effective Date: January 7, 2025

At PickSuri, we are committed to providing high-quality baby products at fair prices while ensuring a smooth, transparent, and pleasant shopping experience. Our Sales Policy outlines the terms and conditions under which we sell products to our customers. Please review the following details to better understand how our sales process works.

1. Product Availability

While we strive to maintain up-to-date product availability, all items listed on our website are subject to stock levels. In the event that an item is out of stock or unavailable after an order is placed, we will notify you promptly and offer the option to:

  • Cancel the item(s) and issue a full refund.
  • Wait for the item(s) to come back in stock (if applicable).
  • Replace the item(s) with an alternative product of equal value.

2. Pricing

All prices listed on PickSuri are in US Dollars (USD) and include applicable taxes, unless otherwise specified. Prices may vary depending on product availability, location, or special promotions. We reserve the right to change prices without notice.

Promotions and Discounts:
From time to time, we offer special promotions or discounts. These offers are subject to specific terms and conditions, including expiration dates and product exclusions. Coupons and discounts cannot be combined unless otherwise stated.

3. Order Process

When you place an order with PickSuri, the following steps will occur:

  1. Order Confirmation: Once your order is placed, you will receive an email confirming your purchase. This is not an acceptance of your order but a confirmation that we have received it.
  2. Order Fulfillment: We will process your order and send you an email notification when it is ready to be shipped.
  3. Shipping and Handling: Shipping charges will be calculated at checkout based on the shipping method and destination. We aim to ship all orders within 2-3 business days, but please allow additional time for high-demand items or busy periods.

4. Payment Methods

We accept various payment methods to make your purchase as convenient as possible. These include:

  • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Apple Pay
  • Google Pay

All payment transactions are secure and processed through third-party payment processors that comply with industry standards for payment security.

5. Sales Tax

Sales tax will be applied to orders shipped within the United States, in accordance with state and local tax laws. The applicable tax rate will be calculated based on the shipping address provided during checkout.

6. Order Cancellation

If you need to cancel your order, please contact us immediately at info@picksuri.com or 410-671-7530. We will make every effort to cancel your order before it is processed for shipping. If the order has already been shipped, you will need to follow our Refund and Returns Policy to return the item(s).

7. Shipping and Delivery

Shipping Options:
We offer a variety of shipping methods, including standard, expedited, and express shipping. Shipping fees will be calculated at checkout based on your selected method and delivery location.

Delivery Times:
Delivery times vary depending on the shipping method and destination. Please refer to the estimated delivery times provided during checkout. Note that these times are estimates and may be affected by factors such as weather, holidays, or carrier delays.

International Shipping:
Currently, we only ship within the United States. We do not offer international shipping at this time.

8. Refunds and Returns

Please refer to our Refund and Returns Policy for detailed information about how returns and refunds are handled, including eligibility, timelines, and the process for returning items.

9. Customer Responsibilities

By placing an order with PickSuri, you agree to the following customer responsibilities:

  • Providing accurate and complete information during the checkout process, including your shipping and billing address.
  • Ensuring that someone is available to receive the delivery at the provided shipping address.
  • Checking the condition of the items upon receipt and reporting any issues (such as damages or defects) immediately to our customer service team.

10. Promotions and Discounts

Any promotional codes or discounts are subject to their individual terms and conditions. These offers may only be valid for a limited time, cannot be combined with other promotions, and may have exclusions based on the product or category.

11. Changes to Sales Policy

We reserve the right to modify, update, or change our Sales Policy at any time. Any changes will be posted on our website with an updated “Effective Date.” We encourage you to review the Sales Policy periodically to stay informed of any changes.

12. Contact Us

If you have any questions or concerns regarding our Sales Policy or need assistance with your order, please do not hesitate to contact us:

  • Email: info@picksuri.com
  • Phone: 410-671-7530
  • Address: 4254 Marshall Street, Edgewood, Maryland, United States

Thank you for shopping with PickSuri. We are committed to providing you with high-quality baby products and an excellent shopping experience.