PickSuri – Shipping Policy
Effective Date: March 14, 2025
At PickSuri, we are committed to ensuring that your products arrive safely and on time. This Shipping Policy outlines the shipping methods, delivery times, and costs associated with orders placed through our website.
1. Shipping Methods:
We offer several shipping options to meet your needs, including Standard Shipping, Expedited Shipping, and Overnight Shipping for domestic orders. For international orders, we provide standard international shipping options. The available shipping methods will be displayed at checkout, and the cost will depend on your location and the shipping method selected.
2. Shipping Costs:
Shipping costs are calculated based on the weight of the items in your order and the delivery address. You will be able to view the total shipping cost before finalizing your purchase during the checkout process. Please note that free shipping promotions may be offered during special sales events, and eligibility will be displayed on our website.
3. Processing Time:
Orders are typically processed and shipped within 1-3 business days after receiving your order confirmation. Please note that processing times may vary based on product availability and order volume, especially during peak shopping periods such as holidays.
4. Delivery Times:
- Domestic Orders: Delivery typically takes 3-7 business days, depending on your location and the shipping method selected. Expedited shipping options may reduce delivery times.
- International Orders: Delivery times for international orders vary depending on the destination country. Estimated delivery timeframes will be provided at checkout.
5. Order Tracking:
Once your order has been shipped, you will receive a tracking number via email to monitor the status of your shipment. You can use this tracking number on our website or the carrier’s website to track your order.
6. Shipping Restrictions:
Currently, PickSuri only ships to the United States and select international destinations. We do not ship to P.O. Boxes or military addresses (APO, FPO, DPO).
7. Lost or Damaged Items:
If your package is lost or damaged during shipping, please contact our customer service team within 7 days of receiving the tracking information. We will work with the carrier to resolve the issue and ensure that you receive a replacement or refund if necessary.
8. Shipping Address:
Please ensure that the shipping address you provide is accurate and complete. PickSuri is not responsible for delays or lost shipments due to incorrect or incomplete addresses.
Contact Information:
If you have any questions or concerns regarding our shipping policy, please contact us at:
PickSuri
4254 Marshall Street, Edgewood, Maryland, United States
Email: info@picksuri.com
Phone: 410-671-7530