PickSuri – Refund and Returns Policy

Effective Date: March 14, 2025

At PickSuri, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward refund and returns policy.

Returns:
If you are not satisfied with your purchase, you may return most new, unused items within 30 days of delivery for a full refund. To qualify for a return, the item must be in its original packaging, unused, and in resellable condition. To initiate a return, please contact our customer support team at info@picksuri.com with your order number and the reason for the return.

Refunds:
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If the return is approved, your refund will be processed, and a credit will automatically be applied to your original payment method. Please note that shipping costs are non-refundable.

Exchanges:
If you wish to exchange a product for a different size, color, or model, please contact our support team to discuss available options. Exchanges are subject to product availability.

Defective or Damaged Items:
If you receive a defective or damaged product, please contact us within 7 days of receipt, and we will arrange for a replacement or a full refund. We strive to resolve any issues promptly and to your satisfaction.

How to Return an Item:
To return an item, please mail it to:
PickSuri
4254 Marshall Street, Edgewood, Maryland, United States
For more information, contact us at:
Email: info@picksuri.com
Phone: 410-671-7530